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Consumer mediation

Articles L612-1 et seq. of the Consumer Code

Consumer mediator (art. L612-1 et seq.)

In accordance with Articles L612-1 et seq. of the Consumer Code, every consumer has the right to use a consumer mediator free of charge to amicably resolve a dispute with a professional, after first attempting to resolve it directly with our customer service (fg@getnobullshit.com).

FGRibreau SARL is covered by the following consumer mediator:

CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint Jean, 75017 Paris, France
Online referral: www.cm2c.net

CM2C is a consumer mediator referenced by the French Commission for the evaluation and control of consumer mediation (CECMC). FGRibreau SARL maintains an active membership of this scheme, in accordance with Articles L612-1 and L641-1 of the Consumer Code.

Online dispute resolution (EU platform)

The European online dispute resolution platform was closed on 20 July 2025; for any consumer dispute, you can refer the matter free of charge to the CM2C consumer mediator (details above).